Security, performance and a good, sharp price

These are probably the three things IT users care about the most – not necessarily in that order. In this issue we have news on all three fronts.

We’re pleased to announce that our chosen firewall partner has come out top in a key industry survey. There’s good news for smartphone users, with the impending release of Samsungs latest Galaxy range. Last but not least, we’ve negotiated two very good deals for you.

Read on to find out more. And enjoy the summer weather as long as it lasts.

Partner Spotlight:
For security, we trust Fortinet

We are constantly reviewing the solutions we use for our clients’ IT security. Our firewall of choice for the last few years has been Fortinet.

So we were pleased to see the results when Gartner released their annual survey of firewalls for small and medium-sized businesses late last year. As you can see, Fortinet was rated very highly.

Almost here – the new Samsung smartphones

The latest flagship Android phones from Samsung are about to be released, with the Galaxy S10, S10+, S10E devices set to arrive in the next few weeks.

So what’s in store for users? With a rumoured three models in the line-up, you’ll have more options than ever. The S10e or S10 Lite will likely be introduced as a less powerful, cheaper, smaller device to compete with the iPhone XR.

We’re expecting a significant hardware upgrade with features like a fingerprint sensor embedded in the screen, a ‘punch-hole’ style cutout for the front-facing camera and sensors, and even a triple lens cameras.

The processor has been upgraded to the latest Snapdragon or Exynos offering, with rumours of up to 1TB of internal storage and 12GB of RAM. The S10 range should really pack a punch for those heavy users

Unsurprisingly, this upgrade will come at a cost. Expect a price increase for all the S10 models compared their S9 counterparts.

Fission People:
Meet Caleb Morton

What’s your job title, and what does it involve?
I’m in Technical Sales. Typically, that involves designing and quoting solutions for customers, fielding general queries via email and phone, answering questions about Office 365 and ordering licensing for our many different services. I also manage a number of our customers’ accounts, dealing with general advices, queries, liaising with project engineers, and scheduling meetings to discuss future planning.
What’s your background and how did you come to be working at Fission IT?
Previously I worked in an IT retail store specialising in high-end, custom-made computers. It was an interesting job quoting and building water-cooled gaming machines and expensive 3D modelling workstations for mapping city plans in 3D.
Before that I studied a Diploma in ICT, which set me up for a career in the IT industry.
What do you enjoy most about your job?
Receiving feedback on how a solution we supplied has made a significant impact on a client’s business. Customer satisfaction is something I take personally and feedback is vital in ensuring we do the best job possible for our customers.
How do you spend your time outside work?
I enjoy travelling a lot. There aren’t many places in the North or South Islands that I haven’t been.
I also enjoy working on cars or motorbikes with friends, whether we’re spending a day detailing the exterior or just tinkering with small modifications. If I’m not at some car-related event or working in my garage, I will probably be listening to music, playing a video game or out to dinner with some mates.

Imagine the Internet 20 times faster…

You may have read about the controversy over Huawai’s 5G Internet proposal being knocked back by the government. Why does this matter? It’s because 5G is set to become the critical data and communications infrastructure that powers the world over the next few years.

5G Internet is roughly 10 to 20 times faster than 4G so there are some massive benefits. No countries have yet rolled out 5G but it’s not far off. The latest estimates are that New Zealand could have a 5G network available by late 2020.

News Update

More peace of mind with Barracuda
In January we raised our Barracuda partner level to Premium after completing more training. Barracuda is our chosen platform for email security, Office 365 backup and data archiving.
Office 365 outages
There were a few Office 365 outages in January and February, with a small percentage of Fission IT clients being affected. No data was lost but access to email and Microsoft Teams was temporarily affected. Our service desk was on standby and received a lot of calls about the issue.
Note there is a third party website where you can check the global status of any Office 365 outages:  https://downdetector.co.nz/problems/office-365/map/