Our IT support service is designed around the needs of clients and their individual users.

Our IT support service is designed around the needs of clients and their individual users.

ONE PLACE FOR YOUR IT Support services

User IT support is a people business. It is people who experience the everyday problems that stand in the way of efficient working. Equally, it takes other well qualified people to resolve such problems satisfactorily. Acknowledging this, since 2007 we have put exceptional amounts of effort into recruiting talented, motivated problem-solvers, who genuinely enjoy human interaction. OneHQ support engineers are all technical experts, able to resolve IT problems swiftly.

Here’s how we can help

End User IT Support

From creating templates and shortcuts to advice on using a new program or operating system, we're here to help.

Spares and Loan Equipment

We have a supply of equipment, parts and accessories on hand for immediate implementation.

Testing and Configuration

Our engineers configure all of your equipment and run it through comprehensive test cycles before it’s delivered.

Flexible Support Contracts

Our packages are tailored to meet your business requirements and can easily be scaled up as your business grows.

Dedicated IT Guy

Your IT guy is backed by a team of specialists who proactively implement solutions to enhance your IT infrastructure.

Proactive Warning Service

Round the clock monitoring allows us to fix problems with IT systems and infrastructure before they become critical.

24/7 Remote Support

Our IT help desk is manned by experienced technical engineers 24 hours a day 7 days a week.

Guaranteed Response Times

For critical issues requiring onsite support one of our IT technicians will be there within a guaranteed period.

All our services